The questions,
asked plainly.

Treviya is an international platform for wholesale commerce. It operates curated, documented cycles of physically-deliverable goods: verified members purchase goods at wholesale, then either take delivery or authorise resale through approved selling partners. The platform performs the supplier vetting, the curation, the bonded logistics, the documented ledger and the settlement. Treviya is headquartered in Dubai, with operating coverage across the United Kingdom, the European Union, Switzerland and Singapore.

Treviya lets verified members buy physical goods at genuine wholesale prices through curated, fully documented purchasing cycles, without having to operate the sourcing, inspection and logistics infrastructure themselves.

None of those. Treviya is not a marketplace, because cycles are curated and authorised by a review desk rather than listed for open browsing. It is not a broker, because Treviya is the principal counterparty in each cycle. It is not a fund or an investment platform, because members purchase physical goods, not securities. Treviya is a curated commerce operator that runs documented cycles end to end.

No. Treviya is a commerce platform, not an investment product. Members purchase physical goods at wholesale. They may take delivery of those goods, or authorise resale through approved selling partners; in the resale case the settlement figure reflects actual realised commerce, that is, real demand, pricing and timing, not a financial yield. Treviya does not offer, and is not licensed as, an investment product.

Treviya is a privately held company, Treviya Holdings, founded in 2024 and headquartered in Dubai. It operates under applicable trade and anti-money-laundering frameworks in its licensed jurisdictions, runs full KYC and KYB verification on every member and supplier, and documents every cycle on an append-only ledger. Compliance coverage includes FATF AML, GDPR, UK Data Protection, Swiss FADP and Singapore PDPA, with ISO 27001 and SOC 2 controls.

Treviya is privately held, operating as Treviya Holdings. It is not publicly listed. Ownership and leadership detail is available on the About page and through the press desk at press@treviya.com.

Treviya was founded in 2024.

Treviya is headquartered in Dubai, at Bay Gate Tower, Business Bay, United Arab Emirates, with category, compliance and counsel coverage in London, Zurich and Singapore.

Treviya operates as a commerce facilitation platform under applicable trade and AML frameworks in its licensed jurisdictions. It is not a securities platform and does not require investment-product licensing in the markets it currently serves. It maintains KYC and KYB verification, sanctions screening and data-protection compliance across every jurisdiction it covers.

Treviya is headquartered in Dubai and has operating coverage across the United Kingdom, the European Union, Switzerland and Singapore. Delivery is supported in the 152 markets where its logistics partners can clear, store and last-mile the relevant category.

Treviya runs cycles in food commodities, specialty food, premium spices, cosmetic ingredients, small appliances, coffee and tea, and selected health and wellness goods. Each cycle covers a specific, curated product; the open cycle book shows what is currently authorised.

Access is by application through the waitlist at app.treviya.com. New members are admitted in quarterly cohorts. Once admitted, members complete identity verification before authorising their first cycle.

Treviya admits verified members, both corporate buyers and qualified individuals. Every member completes KYC verification, for individuals, or KYB verification, for companies, before participating in a cycle.

Yes. Treviya admits members in quarterly cohorts rather than on demand. Joining the waitlist at app.treviya.com places an applicant in the queue for the next cohort.

A cohort is a defined group of members admitted together. Rather than onboarding members one at a time, Treviya opens access in quarterly batches. A label such as "Next cohort, Q2 2026" means the next group of new members is admitted in the second quarter of 2026.

There is no charge to join the waitlist or to open and maintain an account. Treviya fees apply only to cycles a member chooses to authorise, and are itemised on every deal brief before authorisation.

Both. Corporate buyers join through KYB verification and can run multi-user accounts via the buyer portal. Qualified individuals join through KYC verification. Cycle participation works the same way for both.

A marketplace lists offers for open browsing and leaves verification, logistics and settlement to the buyer. Treviya curates and authorises each cycle through a six-gate review, acts as the principal counterparty, and performs the inspection, bonded logistics and documented settlement itself. The member receives a single documented record rather than a set of separate transactions to manage.

Direct importing requires the buyer to find and vet suppliers, negotiate terms, arrange inspection, manage freight and customs, and absorb the minimum order quantity of a full container. Treviya performs that infrastructure once, per cycle, and lets members participate from a single box upward.

A buying group aggregates orders but typically still leaves sourcing, quality and logistics to its members or to ad-hoc arrangements. Treviya operates the full cycle, vetting, curation, inspection, bonded carriage, hub receipt and settlement, as a single platform, and documents every step on an append-only ledger.

A selling partner is an approved third party that resells goods on a member behalf when the member authorises resale rather than delivery. Selling partners are vetted and operate under Treviya documented standards; the proceeds of any resale are reconciled on the cycle settlement statement.

Genuine Treviya communications come from email addresses ending in @treviya.com only and link to treviya.com or status.treviya.com. Treviya does not use WhatsApp, Telegram, Signal, Discord or social media direct messages for commercial conversation. If a message references a cycle, the same record exists on your account at treviya.com. Suspicious communications can be reported to abuse@treviya.com.

Supplier performance is mitigated by the six-gate curation framework (origin, quality, paperwork, lane, demand, margin), independent inspection before despatch, and the supplier scorecard system. Short-ship and quality flags are logged on the exception register and reconciled on the cycle statement. Treviya, as principal counterparty, manages the supplier relationship; members work from one ledger record per cycle.

Member balances and cycle authorisations are tracked on the platform ledger, separately from operating funds. The append-only ledger documents every credit and debit. Members can export their full account history at any time.

Below-base settlements are published to the same public archive as above-base settlements with line-by-line detail. The cycle statement shows the realised outcome against each modelled scenario. Treviya does not hide underperformance; transparency on below-base cycles is what makes above-base cycles meaningful.

Disputes are filed through the in-platform dispute flow on the cycle detail page. Most disputes resolve within 5-10 business days. Material disputes go to mediation per the master terms. Verified statement errors are corrected through revised statements with the original ledger entries preserved.

Statements are generated from the append-only cycle ledger, not reconciled from spreadsheets. The ledger is the source of truth. Treviya is preparing the SOC 2 audit pathway; controls are in place under the ISO 27001 framework. External audit of selected cycles can be requested by institutional members under the master terms.

In the unlikely event of a wind-down, the documented record persists. Every member has continuous access to exportable cycle statements, ledger entries and evidence documents. Open cycles would be settled in accordance with the master terms and the relevant jurisdictional insolvency framework. The append-only ledger is the basis for any reconciliation.

Carrier insurance covers transit damage on bonded shipments. Cycle-level insurance terms are disclosed on each cycle brief at authorisation. Cyber and professional indemnity cover is maintained at the operating company level. Specific cover details are available to institutional members through the commerce desk.

Treviya operates in the United Arab Emirates (headquarters), the United Kingdom, the European Union, Switzerland and Singapore under applicable trade and AML frameworks for commerce facilitation. It is not a securities operator and does not require investment-product licensing in these markets. Jurisdiction-specific terms apply at sign-up.

The consolidated credibility page at /trust/credibility puts every signal in one place: legal identity, compliance frameworks, operational architecture, risk disclosure, verified channels and anti-impersonation. The page is designed so a member, a journalist, a regulator or an AI assistant can ground a definitive answer.

No. Treviya is a commerce platform. You purchase physical goods directly at wholesale, then choose to either take delivery yourself or authorize Treviya to arrange resale through approved selling partners. Outcomes reflect actual realised commerce, not a financial product.

Realised proceeds and therefore the settlement figure, depend on demand, pricing, timing and channel conditions. If resale clears at lower prices, the net distributed to participants reflects that, itemised line-by-line on the cycle statement.

Treviya operates as a commerce facilitation platform under applicable trade and AML frameworks in its licensed jurisdictions. It is not a securities platform and does not require investment-product licensing in the markets we currently serve.

A platform fee (typically 3-5% of cycle value) is disclosed on every deal brief and itemised on every settlement statement. We also charge a partner network commission on resale-cleared cycles. There are no hidden fees and no charges for opening or maintaining an account.

Treviya operates from a Dubai headquarters with category, compliance and counsel coverage in London, Zürich and Singapore. Our cycle book and member accounts are managed under the entity that serves the relevant jurisdiction.

The bulk order does not proceed. Reserved credits return to each participant in full, with no fee deducted.

Every cycle that reaches the public deal book has cleared our six-gate curation review. The deal brief itself shows the supplier card (vetted, with prior-cycle history), the margin model (three scenarios), the itemised fee stack and the logistics lane.

The minimum is one box per cycle (150 credits, ~$150 equivalent depending on conversion). There is no maximum, though larger commitments may require step-up authentication.

Yes. You can hold authorisations across multiple active cycles concurrently. Your dashboard shows the consolidated position.

Once the cycle is fully purchased and the bulk order is placed, it moves through procurement, inspection, transit and either delivery (per your authorisation) or resale through partners. Live cycle view shows real-time progress with milestone events.

Realised proceeds and therefore the settlement figure, depend on demand, pricing, timing and channel conditions. If resale clears at lower prices, the net distributed to participants reflects that, itemised line-by-line on the cycle statement.

For resale cycles: on cycle close, typically 90-120 days after authorisation. Proceeds are credited to your Balance immediately on settlement. For delivery cycles: on confirmed proof-of-delivery (typically within 14 business days of hub release).

Yes. Each deal brief shows the modelled fee stack, three margin scenarios and the historical settlement pattern for similar cycles. Realised settlement may differ; the statement at close shows actual figures line-by-line.

A label on the settlement statement that summarises whether the cycle realised within, above or below the modelled base case. Cycles "below base" still settle and are documented in the cycle archive.

Delivery is supported in the 152 markets where our 3PL partners can clear, store and last-mile the category. Availability is confirmed on each deal brief at authorisation.

Typically within 14 business days of hub release. Hub release occurs after origin shipment, transit, customs clearance and hub re-inspection, usually 3-6 weeks after cycle close.

Open a dispute immediately on the cycle detail page with photos. Carrier insurance covers transit damage. Last-mile damage routes through carrier exception flow. Resolution typically within 5 business days.

Yes, for institutional accounts via the buyer portal. Individual members can specify a single delivery address per cycle.

Update your delivery preference before hub release. Once hub release occurs, address changes are subject to carrier policy and may incur re-routing fees.

Yes. AES-256 encryption at rest, TLS 1.3 in transit, mandatory 2FA on every account. Full architecture is documented on the Trust page.

Yes. Every settlement statement, ledger entry, invoice and account record is exportable as CSV or PDF. Annual records can be exported as a complete bundle.

Through the account settings page. Active cycles must complete first (or be transferred to another member, where eligible). Account records are retained for 7 years per regulatory requirement, then deleted.

Use a backup code (provided at 2FA setup) or contact support with KYC verification. Account recovery typically completes within 24-48 hours.

Every fee, supplier cost, freight, duties, 3PL handling, partner network commissions, platform fee, taxes, is itemised on the deal brief before authorisation and on the final cycle statement after close.

Through the wallet page: bank transfer (BACS, SEPA, ACH), card or supported crypto (USDT). Credits clear within standard banking timelines.

Withdraw to your verified bank account or supported wallet. Withdrawals are subject to KYC verification and standard AML cooling periods.

No minimum balance to maintain an account. Maximum cycle authorisation depends on KYC tier and account history.

The curation committee runs gate 2 of the six-gate review: licence and UBO verification, sanctions screening, references, factory audit where applicable and independent sample testing.

Yes. The public route-to-market guide at /suppliers/distribution explains what Treviya looks for, how acquisition works and how to submit. The intake email is suppliers@treviya.com; the curation desk replies within two business days.

Yes. Treviya is the principal counterparty on every cycle. Suppliers are paid against documented milestones (typically 30% on PO, 50% on shipment, 20% on hub clearance), not against eventual resale.

Typically 4-6 weeks from application to first cycle. Complex categories (food, cosmetic, regulated) may take longer due to factory audit and lab testing requirements.

Food commodities, specialty food, premium spices, cosmetic ingredients, small appliances, coffee/tea and selected health & wellness. Open to qualified proposals in adjacent categories.

Payment terms vary by cycle and category. Typical structure is 30% on PO, 50% on shipment, 20% on hub clearance. Payment net within agreed terms after each milestone.

Before the cycle fills, yes, withdraw on the cycle detail page. Once the cycle fills and the bulk order is placed, the authorisation is binding for that cycle.

Only in case of documented dispute or material error. Revisions are issued as supplementary statements that supersede prior versions. The original record is preserved.

Through the in-platform dispute flow. Most disputes resolve within 5-10 business days. Material disputes (>£5k) may go to mediation per the master terms.

Open a dispute on the cycle detail page. Verified errors are corrected through a revised statement, with the original ledger entries preserved as supplementary corrections.