Operating on Treviya,written down.
Ten guidance documents that cover every part of the supplier relationship, from first application through quarterly review. Plain language, current as of this cycle book.
Treviya runs as a curated platform with a small operations desk. We are deliberate about supplier intake because every cycle that reaches the public deal book carries our editorial signature. That means a supplier who joins Treviya joins a published record that members and channel partners read.
The articles below describe how that record is built and maintained. They are not a sales pitch. They are the operating manual a supplier should read before applying and refer back to during active cycles.
How to apply, what KYB and factory audit require, what timeline to expect from first contact to first cycle.
What goes into the directory listing, the editorial standard for photography, the story content the curation desk reads.
The brief format, sample requirements, lab testing where applicable and the data the margin model needs.
Base case, conservative and optimistic scenarios, the fee stack, supplier price and how cycle margin is set.
Every milestone from authorisation to settlement and exactly what the supplier does at each one.
Hub addresses, incoterms, packaging spec, customs paperwork, certificate of origin and certificate of analysis.
Pre-shipment inspection, hub re-inspection, what flags fail, lab testing for food and cosmetic categories.
Payment milestone calendar, what triggers each release, the supplier settlement statement and dispute window.
How quality flags, short-ship, missed milestones and damaged shipments are logged, resolved and reflected in settlement.
The four review domains, how tier movement works, what triggers a hold and how reinstatement is earned.
New supplier applications and product brief submissions. First response within 5 business days.
Cycle-level questions during a live window. Routed to your category specialist within 2 business hours.
KYB updates, sanctions screening, document refresh, audit queries.
Join the waitlist on app.treviya.com/waitlist; the buyer desk will reach out with the next step.
Every term used in cycle records, briefs and settlement statements, defined in plain language.
Cycle walkthroughs, curation decisions and outcomes, written by the commerce desk.
One platform.One playbook.
The supplier help centre is the same document our operations desk uses internally. If something is unclear, that is a defect in the document. Notify us.