Treviya
Onboarding

Suppliera supplier.

The supplier intake is deliberate. We screen the company, the category fit, the production capacity and the sample. Most applications move from first contact to a decision in four to six weeks. Some categories take longer.

The five steps

The intake is the same for every applicant in every category. The pace is set by the document quality and by sample availability, not by who is asking. We do not move suppliers through the queue by relationship.

01
Application and company KYB

Submit company details, registered entity, beneficial ownership and operating history through the application form. We run sanctions screening, adverse-media review and entity verification within 5 business days. Country-of-incorporation, the directors named on the register and the ultimate beneficial owners are all checked. Where a name flags, we ask before declining.

Target window
~5 days
02
Category fit and product brief

You submit a brief for one specific product or product family: target pricing, available quantities, shipping terms, certifications, lead time and seasonality. The category specialist reviews fit against current cycle planning and existing supplier coverage. If we already have strong coverage in the exact niche, we tell you and offer a return route for the next opening.

Target window
~7 days
03
Sample evaluation

Approved briefs receive a sample request. The sample is reviewed by the category specialist, by the operations team for packaging and shipping integrity, and by an independent lab where the category demands it (food, cosmetic, supplement, anything with a regulatory testing standard). We retain the sample on file for the duration of the supplier relationship.

Target window
~10 days
04
Factory audit, where applicable

Food, cosmetic, supplement and any category with a controlled production environment requires a factory audit. The audit is on-site where geography permits and remote-with-video where it does not. We use a standard scoring framework that we publish to suppliers in advance. Where a corrective action is identified, the supplier is given a window to address it before the audit is closed.

Target window
~14 days
05
Master supplier agreement

Approved suppliers sign the master supplier agreement, which covers cycle mechanics, settlement terms, insurance requirements, exception handling and dispute resolution. The agreement is the same for every supplier in the same tier. We do not negotiate terms per supplier. The agreement is governed by English law with optional Swiss venue for suppliers contracting through the Zürich entity.

Target window
~3 days
Documents we ask for

None of the documents below are negotiable. Where a document is missing, the application pauses until it is supplied. We do not progress an application on a promise of documents to follow.

Disqualifying findings

We decline roughly four out of every ten applications. The most common reasons are documented below so applicants can self-screen before applying.

Sanctions or adverse media

A name on a current sanctions list, a directorship overlap with a sanctioned entity, or material adverse media about the operating company is a hard stop.

Category coverage already strong

If the category and price band is already covered by two or more suppliers running cycles, we will hold the application for the next opening rather than dilute the rotation.

Sample below the editorial line

A sample that does not meet the category standard ends the process. We do not accept "the production run will be better".

Insufficient capacity for cycle scale

Treviya cycles run from 200 to 8,000 units depending on category. A supplier without consistent capacity at the lower end is not a fit for the platform.

Failed factory audit

Failures on the controlled-production score require a corrective action and re-audit. We do not approve a supplier on a verbal commitment.

Unwilling to sign the master agreement as written

The master supplier agreement is the same for every supplier. A request to negotiate the standard terms is a decline.

If we decline

A decline is a written outcome with reasons. It is not a permanent door. Suppliers who address the cited gap, fresh sample, corrective audit, capacity expansion, can re-apply after the stated cooling period, typically 90 days. Sanctions or adverse-media declines do not have a re-apply path.

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Begin

Begin the application.Same questions for everyone.

The form takes about 30 minutes. You can save and resume. We acknowledge every application within 24 business hours.