Settlement andhow you are paid.
The supplier’s payment runs to a milestone calendar, not to a single end-of-cycle release. Each milestone has a defined trigger, a percentage of the supplier price and a written acknowledgement on the cycle ledger.
The default schedule pays the supplier across four milestones. The percentages below are the platform default. Tier-A suppliers with a clean track record can apply for an accelerated schedule with a heavier weight on earlier milestones. The schedule is fixed at cycle authorisation and reflected on the cycle ledger.
At cycle close, every supplier receives a settlement statement in the portal and as a signed PDF. The statement reconciles authorised quantity, despatched quantity, hub-received quantity, channel-despatched quantity and exception entries. It shows each milestone payment with its trigger date and a running total. It states any retention against an open dispute and the reason.
The settlement statement is generated from the cycle ledger as a materialised view. The supplier can verify any line by drilling through to the underlying ledger entries in the portal. Where a line cannot be reconciled, the supplier opens a settlement query, which freezes the statement until the operations desk responds. We do not edit settlement statements after publication, we issue revised statements that reference the original.
The supplier nominates a settlement currency at onboarding from a documented list, GBP, EUR, CHF, USD, SGD. The supplier price agreed on the cycle is denominated in the chosen currency and paid in that currency. Treviya bears the cost of FX between the cycle currency and the destination market currency.
Payments are sent through the supplier’s nominated bank account, which is verified by bank confirmation letter at onboarding and re-verified on any change of details. Account changes require a step-up authentication and a 5-day cooling period before the new account is used, a deliberate brake against social-engineering attacks on supplier payment instructions.
The dispute window is 21 calendar days from settlement statement publication. During the window, a member or channel partner can raise a quality dispute against the cycle, and the cycle’s settlement balance retention covers the resolution. After 21 days, the retention releases automatically and the cycle is closed for the supplier’s purposes.
Disputes raised after the window are routed under the master agreement’s dispute resolution clause. The platform does not reopen settled cycles to recover from suppliers absent a contractual ground.
How quality flags, short-ship and missed milestones are reflected on the settlement statement.
How settled-cycle outcomes feed the four review domains and tier movement.
The fee stack and the margin model that produce the settlement statement.
One ledger.One statement.
Every figure on the settlement statement is traceable to a written entry on the cycle ledger. That is how settlements stay quiet.